Frequently Asked Questions

We accept HSA/FSA/HRA cards for qualifying products in our shop and the following services: pre and postnatal lactation services, educational classes. Supplements can be purchased with HSA/FSA/HRA through Fullscript directly or in office checkout.

We are currently in network with most Cigna and Blue Cross Blue Shield plans for lactation services only. All other services are considered out of network with insurance.

For those seeking lactation services who do not have Cigna or Blue Cross Blue Shield plans here’s some information about reimbursement:

Information about lactation benefits under the Affordable Care Act can be found  here and here. Lactation benefits should be covered in or out of network (see below Insurance Exception details below if they are not).

Usually 60-70% is reimbursed back to you. We will provide you a superbill for your visit which you’ll be able to submit for reimbursement by following the instructions your insurance provides to you (usually on the back of your card or on their website). We cannot guarantee that you will be reimbursed as insurance reimbursement depends on your plan, your deductible, and the contracted reimbursement rate for out of network sessions. If you are concerned about reimbursement, please call your insurance provider for more information with the following details:
CPT Code: S9443*
Diagnosis Code: Z39.1We encourage you to contact us to confirm the CPT code as there may be variations depending on your particular circumstance. NOTE: Any time you call your insurance company, please make sure to note the name of the representative you spoke to and obtain a reference number.

In the rare instance that lactation services are NOT covered by anyone IN your insurance network (as indicated above, lactation services under the current Affordable Care Act are typically covered – visit this website and see this toolkit), you can apply for what’s called a gap exception which basically means that in the absence of in network providers you would be reimbursed for your out of network visit under special conditions. In this case, you can call your insurance company and provide them with the following information:

Nina Chanpreet Kaur, IBCLC
2 Main Street Unit 204 Edgewater, NJ 07020
Phone: 646-535-6833
Fax: 347-708-9302
NPI# 1619586658
EIN# 83-3929554

Our team would love to hear from you. Please use the website inquiry form to contact our team and we will get back to you. Tell us a little bit about yourself, what you’re seeking and where you’re located. For ethical reasons, we are unable to answer any of your clinical questions until you have established care with us.¬†